We Guarantee It… For Life
We here at Bison Designs are proud to be an American Factory that creates high quality products for YOU! We have been around since 1989, we aren’t going anywhere and our guarantee really means something. We cover any defects in materials, parts, or workmanship. We cover damage that is caused to the product during normal use.
We do not cover products that are intentionally damaged, dirty, outgrown, or exhibiting normal wear and tear, products that are lost or stolen, or defects due to misuse, negligence, or accident, or has been subjected to abnormal physical stress.
We stand behind our work and will repair or replace any item that has been sent in under warranty and meets the warranty standards. We replace all items with the exact same item only. We are only able to ship replacements in the USA.
Please send your item for warranty to the below address.
Inside the package please include your return address and a valid phone number.
Attn: Warranties and Repairs
Bison Designs
735 South Lincoln Street
Longmont, Colorado 80501
Once the item is received and is assessed to our warranty standards it will be repaired or replaced 24-48 business hours (Monday – Friday) from date of receipt. Once the item is repaired or replaced it will be shipped back to you at no charge to the return address you provided below.
Please do not place stickers or zip ties around the product as it may damage the item when being processed for warranty. Do not cut buckle off the belt or remove it before sending it to us; otherwise it may delay the warranty process. If you are placing another order to ship with your warranty you will be responsible for freight for the new item
BISON RE-ROPE™ ITEMS ARE NOT INCLUDED IN THIS GUARANTEE. THIS PRODUCT IS MADE FROM RECYCLED CLIMBING ROPE AND MAY HAVE INHERITED FLAWS. RETURNS OR REFUNDS ARE NOT ACCEPTED FOR THIS PRODUCT.
14er Challenge T-Shirt Limited Warranty
We here at Bison Designs are proud to be an American Factory that creates high quality products for YOU! We have been around since 1989, we aren’t going anywhere and our guarantee really means something. We cover any defects in materials, parts, or workmanship. We cover damage that is caused to the product during normal use.
We do not cover products that are intentionally damaged, dirty, outgrown, or exhibiting normal wear and tear, products that are lost or stolen, or defects due to misuse, negligence, or accident, or has been subjected to abnormal physical stress.
We do not cover 14er Challenge T-Shirts that have been worn or embellished.
We stand behind our work and will replace any 14er Challenge T-Shirt that has been sent in under warranty and meets the warranty standards. We replace all items with the exact same item only. We are only able to ship replacements in the USA.
Please send your item for warranty to the below address.
Inside the package please include your return address and a valid phone number.
Attn: Warranties and Repairs
Bison Designs
735 South Lincoln Street
Longmont, Colorado 80501
Once the item is received and is assessed to our warranty standards it will be replaced 24-48 business hours (Monday – Friday) from date of receipt. Once the item is replaced it will be shipped back to you at no charge to the return address you provided below.
Please do not place stickers or zip ties around the product as it may damage the item when being processed for warranty. If you are placing another order to ship with your warranty you will be responsible for freight for the new item
