Bison Designs, LLC takes great pride in providing the best customer service and quality merchandise to all of our customers. Please contact us if you are dissatisfied with your order or if completely satisfied, we want to know. Email: info@bisondesigns.com
3rd Party Purchases:
If you purchased product through a 3rd party retailer (ie. Amazon, Cabela’s, REI, etc.) you must process all returns and exchanges through them directly. Bison is unable to process returns or exchanges directly when product has been purchased from a 3rd party retailer.
Bison stands behind it’s products 100% and your product can still be warrantied for repair through Bison no matter where the product was purchased as long as it is in fact a Bison product.
Accessory Use Only:
Bison Designs’ carabiners are not intended for load bearing purposes. Most carabiners (unless stated otherwise) are intended and designed only as key accessory.
Bison Designs’ belts are not intended for climbing. All belts are intended as accessory use only.
Privacy Policy: Bison Respects the privacy rights of its customer and keeps all personal information gathered by the use of this website confidential. Bison uses this information for the sole purpose of fulfilling customer orders; no personal information is passed to any 3rd party company for any purpose other than order fulfillment
Sales Tax: We collect and remit to the appropriate local governments sales taxes on shipments to certain states. These states will include Colorado, Washington and California. The appropriate state and local tax rate for the shipping location for your order will be applied to your order when your order is shipped and your credit card is charged.
Color Disclaimer: Bison’s Aluminum Key Accessories, Carabiners, Bottle Openers, and some Belt Buckles are anodized aluminum. The anodization process does not allow for exact color matches, colors may vary from product to product and shipment to shipment. We have made every effort to display as accurately as possible the colors of our products appearing on this website. However, the actual color you see varies from monitor to monitor and we cannot guarantee the color will be exact.
Bison’s webbing patterns are made to display as accurate as possible to represent the physical product. However, the actual color you see varies from monitor to montior and we cannot guarantee the color wil be exact.
Final Sale / Bison Bargains: All Bison Bargains are items that are being phased out of the current Bison Designs line. These items are already discounted and cannot accept any further discounts or coupon codes. All Bison Bargain sales are final, and cannot be returned or exchanged. The only exchange or replacement that will be accepted is if the item is defective due to manufacturer defect, or the order has been filled incorrectly. Please make sure to order the correct size on belts and paracord as they cannot be returned or exchanged if they do not fit correctly. All Bison Bargain items are still covered under Bison Designs’ lifetime warranty.
Final Sale / Bison Throwback: All Bison Throwback items are older webbing styles and not currently in Bison Designs line. All Bison Throwback sales are final, and cannot be returned or exchanged. The only exchange or replacement that will be accepted is if the item is defective due to manufacturer defect, or the order has been filled incorrectly. Please make sure to order the correct size on belts as they cannot be returned or exchanged if they do not fit correctly. All Bison Throwback items are still covered under Bison Designs’ lifetime warranty.
Code of Conduct: Bison Designs partners with like-minded suppliers that join us in a responsible Code of Conduct that includes fair labor practices; inclusion and equity principals
Bison Designs adheres to Good Manufacturing Processes.
Bison Designs utilizes the guidance from Prop 65 and CPSIA to avoid restricted substances in Bison Products.
