Bison Designs Exchange Policy
All Bison items are backed by a 30 day money back guarantee; we will exchange the new unworn product for up to one year.
We will not exchange products that are intentionally damaged, dirty, altered, or is a custom size.
To exchange your item please download the exchange form and send it back with your packing list that came with your order.
Bison Re-Rope items are not eligible for return or exchange.
Attn: Exchanges
Bison Designs
735 South Lincoln Street
Longmont, Colorado 80501
Once the item is received and is assessed to our exchange standards it will be exchanged in 5-7 business days (Monday – Friday) from date of receipt.
*Please note: you are responsible for any difference in cost as well as return freight charges to return the item back to you. Bison will cover the shipping charges if the item is defective or was filled incorrectly.
**If you purchased your item through a third party (i.e. Amazon, Cabelas, REI, etc) you must process your exchange through them directly.
Bison Designs Return Policy
All Bison items are backed by a 30 day money back guarantee; items must be received at Bison within 30 days of the invoice date.
We will not accept returned products that are intentionally damaged, dirty, altered, or is a custom size.
To return your item please download the return form and send it back with your packing list that came with your order.
Attn: Returns
Bison Designs
735 South Lincoln Street
Longmont, Colorado 80501
Once the item is received and is assessed to our returned standards you will be credited to the same card that was used when placing the order online. The speed of this process depends on your bank and will show up in your account anywhere from 7 – 10 business days.
Please note: you will be credited for the product but we cannot credit you for freight. Prices can fluctuate from original MSRP if you used a promotional code
**If you purchased your item through a third party (i.e. Amazon, Cabelas, REI, etc) you must process your return through them directly.
